Origin and Nature: The Conflict Between Structure and Service

References and Further Reading

Ackoff, R., Emery, F., Ruben, B. (1972). On Purposeful Systems. An Interdisciplinary Analysis of Individual and Social Behavior as System of Purposeful Events. University of Chicago Press.

Ackoff, R. and Rovin, S. (2003) Redesigning Society. Standford Business Books. Standford University Press.

Ackoff, R. and Rovin, S. (2005). Beating the System: Using Creativity to Outsmart Bureaucracies. Berrett-Koehler.

Adler, P. (2019). Bureaucracy for the 21st Century: Clarifying and Expanding

Our View of Bureaucratic Organization. Academy of Management Annals. Copenhagen Business School.

Bloom, S. (2006). HUMAN SERVICE SYSTEMS AND ORGANIZATIONAL

STRESS. Living Sanctuary: Complex Antidotes to Organizational Stress in a Changing World (in preparation) And “Organizational Stress as a Barrier to Trauma-Sensitive Change and System Transformation” written with the support of the National Association of State Mental Health Program Directors.

Capra, F. (1982). The Turning Point. Science, Society and the Rising Culture. Random House Publishing. New York, NY.

Capra, F. (1997). The Web of Life. A New Scientific Understanding of Living Systems. Anchor.

Desai, M., Paranamana, N., Dovidio, J., Davidson, L., and Standhope, V. (2023). System-Centered Care: How Bureaucracy and Racialization Decenter Attempts at Person-Centered Mental Health Care. Clin Psychol Sci 11(3): 476–489. doi:10.1177/21677026221133053   

Donnelly, M (2021). Characteristics of Bureaucracies. https://www.ebsco.com/research- starters/social- sciences- and- humanities/characteristics- burea ucracies

Eijgendaal, M. and McCrovitz, A. (N.D). Gentleship.

Grell, P., Blom, B., and Ahmadi, N. (2021). Perspectives on organizational structure and social services’ work with clients – a narrative review of 25 years research on social services. European Journal of Social Work 25(2). https://doi.org/10.1080/13691457.2021.1954891

Hasenfeld, Y. and English, R. (1974). Human Service Organizations. Ann Arbor Press. University of Michigan.

Hasenfeld, Y. (1992). Human Services as Complex Organizations. Sage Publications. New York, NY.

Jerab, D. (2023). The Evolving Landscape of Organizational Structures: A Contemporary Analysis. SSRN Electronic Journal. DOI: 10.2139/ssrn.4584643.

Omisore, B. and Abiodun, A. (2014). Organizational Conflicts: Causes, Effects and Remedies. International Journal of Academic Research in Economics and Management Sciences 3(6). DOI: 10.6007/IJAREMS/v3-i6/1351 URL: http://dx.doi.org/10.6007/IJAREMS/v3-i6/1351

McCrovitz, A. (2021). Return to Gentleness. Journeying with Gentle Teaching. Outskirts Press.

McGee, J., Menolascino, F., Hobbs, D., Menousek, P. (1987). Gentle Teaching: A Non-aversive Approach to Helping Persons with Mental Retardation. Human Sciences Press. New York, NY.

Meadows, D. (2008). Thinking in Systems. Chelsea green Publishing. White River Junction. Vermont.

Mercadal, T. (2021). Organizational Structure and Values. EBSCO Research Starters. https://www.ebsco.com/research-starters/religion-and-philosophy/organizational- structure- and-values

Mercadal, T. (2021). Hierarchical organizational Structure. https://www.ebsco.com/research- starters/business-and-management/hierarchical-organizational- structure

Morgan, G. (1997). Imagan-i-zation: New Mindsets for Seeing Organizing and Managing. Sage Publications.

Morgan, G. (2006). Images of Organizations. Sage Publications. York University. Canada

Senge, P. (1990). The Fifth Discipline: The Art and Practice of the Learning Organization. Doubleday. New York, NY.

Taylor, F. (1911). Principles of Scientific Management. Harper & Brothers Publishing. New York, NY.

Weber, M (1968). Economy and Society. Bedminster Press. United States.